1 hour ticket response
Fast assistance is our principal objective and this is the reason why we’ve got a team of competent tech support engineers who will be happy to provide a fast reply to any question that you could have. Just submit your tech support ticket from your Web Hosting Control Panel and we will get back to you within sixty minutes in the worst case scenario. In fact, we work hard and aim for a twenty–minute ticket response time.
A Premium–Quality Help Desk Service
Each member of our customer care staff has lots of years of experience in the web hosting world and the majority of them have been with us for at least five years. They all are eager to respond to all your inquiries in the most proficient manner possible.
An Easy–to–Navigate Help Section
Incorporated into the Web Hosting Control Panel is an easy–to–navigate Help Center section, which features different sources of information. You can browse through a constantly updated knowledge base featuring web hosting account management articles and website management articles, check the how–to video tutorials or consult the F.A.Q. library.