In spite of the fact that the hosting service supplied by the different companies is roughly identical, each provider has a customized platform with its own modifications and ways to carry out certain things. For this reason, an information-loaded knowledge base will be quite helpful both for people with no prior experience and for technically competent users who will ultimately discover how given operations are carried out, but will waste precious time meanwhile. The objective of such a knowledge base is to help make the hosting service fast and simple to use, sparing users plenty of time and effort. The result is more satisfied customers, as they can swiftly find the info they’re looking for, and a lot less work for the technical support staff, because usually the majority of the questions and issues that customers have are already listed in the knowledge base. Provided that the articles are competently written and encompass more topics, you will be able to get to know more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Web Hosting

All web hosting that we offer include a comprehensive knowledge base where you can find everything you should know in regards to your hosting account. Irrespective of whether you intend to create a new MySQL database, to forward a domain using an .htaccess configuration file or to set up an e-mail account on your desktop PC or mobile phone, you can simply check our step-by-step help articles and all the information that you require will be there. When you open a specific section of your Hepsia hosting Control Panel, you will see articles that are dedicated to the features that you can access through it. If you prefer to check the whole article archive and get acquainted with all the features that Hepsia is offering, or only to read general info about the hosting service, you can explore the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our very best to encompass any challenge that you may possibly chance upon, but if you do not find what you’re looking for, you can always get in touch with us, as our customer care team is available to you 24/7/365.